CellMind ships across Europe. All orders are carefully packed to protect product integrity in transit.
1. Processing time
Orders are prepared and dispatched promptly after payment confirmation. You will receive tracking information by email once your order has been dispatched.
2. Carriers & tracking
We ship via established, fully tracked couriers. The carrier may vary by destination, and full tracking is provided on every order.
3. Estimated delivery times
Delivery across the EU typically takes 48–72h, depending on destination. Tracking lets you follow your order from dispatch to arrival.
4. Shipping costs
Shipping costs are calculated at checkout based on destination and order weight. Free shipping thresholds may apply.
5. Cold storage & handling
Peptides are held in cold storage prior to dispatch and packed to protect integrity in transit. We recommend receiving your order promptly and refrigerating it on arrival.
6. International customs and duties
Customers are responsible for any import duties, taxes, or customs fees in their country. CellMind is not responsible for orders held or seized by customs.
7. Lost or delayed shipments
If your order has not arrived within the estimated timeframe, contact orders@bycellmind.com with your order number.